User Help

Forgot User ID

If you are trying to log on to the system but have forgotten your User ID, perform these steps:

  • Click the Forgot Your Logon ID? link. The Forgot Logon ID screen displays.

  • In the input field provided, enter your ATM Card Number.

  • Click Next. One of your selected security questions displays.

  • Enter the appropriate answer to the question and click Next. The system displays the Forgot Logon ID screen and sends you an email containing your Logon ID.

  • Access your Logon ID from the email.

  • From the Forgot Logon ID screen, click Continue. The Login screen re-displays.

  • You can now log on to the system.

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